Privacy policy

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect data about the individual pages or products you view, the websites or search terms that referred you to the Site, and how you interact with it. We call this automatically-collected data “Device Information.”

We collect Device Information using technologies such as:

  • Cookies – Small data files stored on your device. Learn more and manage settings at: www.allaboutcookies.org
  • Log files – Track actions on the Site and gather data like your IP address, browser type, ISP, and timestamps.
  • Web beacons, tags, and pixels – Electronic files used to understand browsing behavior.

In addition, when you make a purchase or attempt to do so, we collect personal details such as:

  • Your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

We call this “Order Information.”

When we refer to “Personal Information” in this policy, we’re talking about both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information to:

  • Process and fulfill your order (including payments, shipping, and order confirmation).
  • Communicate with you regarding your order.
  • Screen for potential fraud or suspicious activity.
  • Send product updates, promotions, or recommendations (if you've opted in).

We use the Device Information to:

  • Monitor the Site for risk and fraud (especially your IP address).
  • Improve the Site’s performance and layout.
  • Understand customer browsing patterns and marketing effectiveness.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us operate our business:

We may also share your information to comply with applicable laws and regulations or respond to lawful requests (e.g., court orders, subpoenas).


BEHAVIOURAL ADVERTISING

We may use your Personal Information to show you targeted ads or marketing messages we believe you'll find useful. You can opt out of targeted advertising via:

Or visit the Digital Advertising Alliance's opt-out page: http://optout.aboutads.info/

DO NOT TRACK

Please note we do not change our Site’s data practices when we receive a “Do Not Track” signal from your browser.

YOUR RIGHTS

If you are located in the UK or EU, you have the right to access your personal data, request corrections, or ask for it to be deleted. To do so, contact us using the information below.

If you make a purchase, we process your data to fulfill our contract with you, or based on our legitimate business interests. Your data may be transferred outside of Europe, including to the United States and Canada.

DATA RETENTION

We store your Order Information for our records unless and until you request its deletion.

MINORS

This Site is not intended for individuals under the age of 18.

CHANGES

We may update this policy occasionally to reflect changes to our business or legal requirements. The latest version will always be posted here.

CONTACT US

If you have questions, concerns, or want to exercise your rights, contact us at:

info@savageclimbing.com